communication is less about what you say and more about what is heard let's break it down a little essentially what that's saying is when people think about communication or think about talking to others all they're thinking about is what they actually want to say the words they're going to use very rarely do we think about how we're going to say the things we say even more rarely do we think about how the other person receives what we say

this is why one of the best ways to improve your communication skills is to listen to a recording of yourself talking you're going to learn so many different things about how you can improve the moment you review and reflect on how you actually speak and then you start to listen to what other people actually hear

I call our voice an instrument and regardless of what you do if you're an accountant it's an accountant instrument if you are a doctor it's a doctor's instrument if you're a leader it's a Leader's instrument

it makes you feel and that's the key to great communication is that people don't just hear what you say they feel what you say

when you speak feel the words you actually are saying feel them and the most pragmatic way I can share this with you is by dragging out the vowel and injecting some emotion inside the word